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Privacy Policy

The Ladybug Foundation – is committed to respecting your privacy when you use and submit Personal Infor-mation to us, including via (the “Website”). If you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Policy. You do not have to provide personal information to access the Website, but if you do not supply certain information then you will not be able to access some of the areas and facilities on the Web-site.

In this Privacy Policy, “Personal Information” means information about an identifiable individual. All Personal Information that we hold about you will be collected, held, used and disclosed in accordance with all applicable privacy law.

Collection of Personal Information

Information to provide to us: We collect and store Personal Information you submit when using the Website or provide to us in some other manner. This may include information such as your name, address, email address, and telephone number when you submit any application for assistance to the Ladybug Foundation.

Where you wish to submit any application for assistance to the Ladybug Foundation we may also require some medical information to accompany and support your application. The information we request may include a letter from your child’s GP or consultant and other information regarding your child’s medical history as reason-ably necessary to authenticate any application. We appreciate this information is extremely sensitive. We are committed to protecting the privacy of you and your family however this information may be required to en-sure that we are providing our assistance to the right people.

If you choose to provide us with Personal Information via this Website or otherwise, this information will be col-lected and held by the Ladybug Foundation and other permitted third party service providers as identified in this Privacy Policy.

Information collected automatically: Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to pro-vide information to the owners of the site.

Most internet browsers give you the option to reject all cookies, accept all cookies, erase cookies stored on your computer or be notified before a cookie is stored on your computer. However, if you reject or erase the cookies referred to above some our Website features or services will not function properly or may not be fully available. Please refer to your internet browser instructions if you want to find out more about rejecting or erasing cookies.

Use of Personal Information

If you choose to provide us with Personal Information via this Website or otherwise, this information will only be used or disclosed for certain purposes which include the following:

1. to manage and process any application for Ladybug Foundation grant or benefit (if you have submitted an application for assistance to the Ladybug Foundation);

2. to analyse the use of the Website to ensure that content from the Website is presented in the most effec-tive manner for you and for your computer;

3. to monitor and/or keep records of our e-mail communications and other correspondence with you. If you send us correspondence that contains Personal Information, we may use that Personal Information to address the nature and purposes of the correspondence;

4. to provide you with customer service, and to address any complaints you may have;

5. if you opt-in to receive information and/or newsletters from us, we may use such Personal Information to contact you by email and post with the information you have opted-in to receive;

6. in order to prevent illegal activity that threatens our computer systems or networks; and

in order to comply with any applicable laws and/or regulations.

Disclosure of your Personal Information

We will not disclose Personal Information with third parties except as described in this Privacy Policy, unless we have your consent to do so or such disclosure is required by law.

Where we do disclose your Personal Information to third parties, we do so for a permitted purpose only and will use reasonable efforts to make those parties aware of the terms of this Privacy Policy.

We may share your Personal Information with certain service providers who provide services for us or perform administrative or marketing activities on our behalf, or who develop, host or maintain the Website. These ser-vice providers may be granted access to some or all of the Personal Information you provide or we collect, but shall be restricted from using the Personal Information you provide other than as is reasonably necessary to perform their services for us.

Link to other websites

Our Website or emails which we send to you may contain links to other sites operated by third parties and those third parties may use cookies on their own websites. It is the responsibility of those third parties to col-lect appropriate consents from you in order to permit their own cookies (to the extent this is required by law) and to inform you about the cookies they use. You should check the privacy policy on all third party websites to ensure you are comfortable with third party cookies.

We are not responsible for the accuracy and content of external websites and specifically disclaim responsibility for their content, privacy practices, and terms of use, and we make no endorsements, representations, or war-ranties about their accuracy, content or thoroughness. You should check the privacy policies on third party website to ensure you are comfortable with how your Personal Information will be used. Your disclosure of Personal Information to third party websites is at your own risk. It will be governed by the terms and conditions and it will be subject to the privacy policy on those third party websites.

Access and update of Personal Information

You can ask to access and review the Personal Information we hold about you or our third party service provid-ers hold on our behalf. You can also request us to update or correct any Personal Information we hold about you or our third party service providers hold on our behalf.

You can lodge a request for access by sending an email to [email protected] or by writing to us at the address for the Ladybug Foundation set out at the bottom of this Privacy Policy.

Modification of Privacy Policy

We may change this Privacy Policy from time to time. If we decide to make changes to our Privacy Policy, we will post those changes on the Website so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. Your use of the Website following any updates constitutes acceptance of this Privacy Policy as amended. We therefore advise you to regularly review the policy when you visit the Website.

The Ladybug Foundation

The Ladybug Foundation is a charity registered in New Zealand with our postal address being at 16 McCutchan Road RD3 Whakatane 3193.